Your questions answered.

If there is something you need to know that is not covered on this page or elsewhere on the site, contact us!

Where can I pick up the vehicle?

You can pick up the vehicle at our Madrid Depot only. A map to the depot is available.

Where can I drop off the vehicle?

You can drop off the vehicle at our Madrid Depot only. A map to the depot is available.

More Locations

As Brokers, we also have access to other complete fleets of motorhomes. Check out our sister sites in Spain.

Whats included in the price?

1. Unlimited Mileage
2. Full comprehensive insurance, with a Euro 600 Excess for damages
3. Vehicle breakdown cover with RACE, the Royal Automobile Club of Spain

Please note that sleeping bags, kitchen appliances, dinner service and so on are not included.

Whats Not Included

The following options are not included in the price

• Pickup or Dropoff at a Hotel or Airport in Madrid - Euro 55
• Gas Cylinders and Chemical Fluid for the toilet - Euro 50
• Bedding per person - (Sheets, blankets, duvets, pillows and towels) - Euro 20 per person
• Kitchen Utensils - (Glasses and cutlery, dishes, pots, frying pans) - Euro 37
• Powered Roof Air Vent - Only in some units, where it is available (G1 series) - Euro 9.50 per day
• Air Conditioner by day - Euro 15.50 per day
• Colour TV by day - (Also available TV-video, DVD, video and GPS) - Euro 9 per day
• Bicycles by day (3 bicycles maximum) - Euro 5 per day
• Bike Rack (3 bicycles maximum) - Euro 7 per day
• Baby Seat Euro 4.24 per day

What is included in the various Kits?

Enough to get by!

These are very basic kits - they do not contain anything more than the above. They are provided as a service to our overseas customers who cannot pack pots and pans on flights. You can supplement them from local shops, or you can choose not to select them and purchase all the items yourself during your trip.

Is there a radio / cassette / CD Player.

All vehicles have, at the minimum, a Radio and Casette Player. Some may have a CD player, however, we cannot guarantee that the motorhome you pick up will have a CD Player. If you need one, you can request one, and we will do our best. However, there are no guarantees.

Are gas bottles supplied?

Yes, they cost Euro 50 for gas cylinders and also chemical fluid for the toilet. Please let us know if you are travelling outside Spain, as the gas bottles are different. We will try to make sure you have the correct gas bottles for your trip.

How old must I be? What kind of license do I need?

You need to be a minimum of 26 with a full drivers license for 2 years.

Can I drive into other countries?

Yes, you can drive into any other countries within the EU. You can also take ferries. Please note we do not book ferries. Travel to countries in North Africa is not allowed.

How do I operate the heater/cooker/fridge etc.

You will be given a full induction tour of the vehicle at pickup. Contact numbers to contact us in case of a problem are printed all over the vehicle. An English speaking representative will be available at our head office locations.

Are automatic models available?

Yes, we have a few automatic models available. Please indicate that you want an automatic when booking, and we will do our best to ensure you get one. We cannot guarantee availability of an automatic - it depends on demand.

Is air conditioning available?

Yes, but only in the Driver compartment.

How does the Electrical Supply work?

All the built-in equipment on the vehicle runs on 12 Volts from the auxiliary battery. They also run on 220 Volts when the vehicle is plugged into an external power point.

You will only be able to run items such as hair-dryers, irons, etc. which require 220 Volts, when the vehicle is plugged into an external power point. The auxiliary battery will not power these items.

Do I have to go into Campgrounds to replace water, drain tanks, dump garbage, etc.

No. You can replace water at most petrol stations within Spain. You can drain the WC and Waste Water tanks wherever there is sewerage processing.

You can dump garbage into bins. Try to find recycling stations to dump glasses, paper etc. into.

Transfers Airport / Hotel

Pickup or Dropoff at a Hotel or Airport in Madrid - Euro 55.